Strategy

Expand Retail Banking Operations

- Concentrate on branch distribution;

- Launch new products with focus on mortgage and credit cards;

- Customer loyalty through customer service;

- Consistent focus on retail credit risk management systems.

 

Develop SME Banking Services

- Utilize strong branch network to develop a leading  position in fast-growing;

- SME segment;

- Expand  sales of standardized products while  protecting revenue margins.

 

Enlarge and Optimize Branch Network

- Increase coverage of high potential urban markets in cities with over 0.5 million inhabitants ;

- Optimize branch locations and implement standardized smaller branch formats;

- Staff training and process optimization.

 

Maintain Strong Position in Corporate Banking

- Maintain strong position and good credit quality within the large corporate segment;

- Further grow in second tier corporate segment and reduce concentration on the loan book;

- Increase contribution from fee and commission products and investment banking services.

 

Increase transparency and improve corporate governance

Increase transparency and improve corporate governance in accordance with internationally accepted practices, appointment;

of independent members into the Board of Directors, preparation and publication of audited financial statements under International;

Accounting Standards on a semi-annual and, thereafter, on a quarterly basis.