How not to become a victim of financial fraudsters

    02 September

If during an incoming call you are asked for any passwords, codes, account or card numbers, just stop the conversation and call the bank by phone 8 800 200 54 34.

Dear сlients,

Fraudsters that present themselves as employees of a bank, payment system or a mobile service provider during the phone call and try, under any pretext, to find out one-time verification codes from SMS, CVV / CVC codes (three numbers on the back of the card), account and card numbers , code words, became active.

Please be aware that part of the calls comes with a number change via the virtual server so that the real bank number is displayed on the screen of your phone. In some cases, fraudsters imitate interaction through an interactive voice menu (IVR), offering you to tell your data to the robot, or asking you to install the remote access program on your phone or computer.

Keep in mind that attackers can call you by name, use banking terminology and apply methods of psychological pressure. Most often, fraudsters report about blocked or malfunctioning payment card, suspicious operations on your account or debiting funds. Do not trust such calls!

Employees of Rosbank and other financial institutions never, under any circumstances, request:

  • CVC / CVV codes;
  • one-time SMS codes;
  • login / password for accessing mobile and Internet banking;
  • account and bank card numbers.

Also, bank employees never ask to install third-party remote access programs. All these are signs that fraudsters are calling you!

Rosbank reliably protects personal data of customers and does not allow their leak. Fraudsters can get access to the account only if the client himself has told them the information they needed.

If during an incoming call you are asked for any passwords, codes, account numbers and bank cards, stop the conversation and call the bank by phone 8 800 200 54 34.

Subscribe