More than 1 million Russian citizens downloaded Rosbank Online mobile app
- 26 November
Thanks to the expanded functionality, Rosbank Online app has risen to the 5th place among banking apps for iOS and to the 7th place for Android in the Markswebb rating for 2019. In 2020, new features were added to the app: Google Pay, payment for goods and services using a QR code, generating various certificates and statements, and setting up automatic debiting of the next mortgage payment is now available in the app.
Today, you can open all the main banking products, as well as products and services of the bank's partners in the mobile app. Thus, the share of digital sales increased from 8% in 2018 to 44% in Q3 2020. Every second deposit, every third loan, every fifth credit card, and three out of four saving accounts are opened online.
The growth of new users of Rosbank Online is 15% annually. Now 88% of new clients connect to Rosbank Online during the first month, while a year ago this figure was 60%.
The most popular services among clients in 2020 were money transfers through the Fast Payment System, card-to-card transfers, transfers between accounts and payments. Every year, the volume of transactions in Rosbank Online app increases by 2 times.
"The development of remote service channels, especially mobile banking applications, is one of the key areas of our strategy. Today, thanks to technologies, you can save time significantly on communicating with the bank, on conducting almost all types of transactions. The mobile app is a full-fledged bank in your pocket. We are particularly pleased to note that today we see a noticeable increase in the activity of clients downloading our app not only from Moscow, but also from the regions. Thus, according to the results of 9 months of 2020, the Volga region became the most active region. The second place in this list is shared by the Southern, North-Western and Moscow regions, while the Siberian and Far-Eastern regions occupy the third place", Alexey Lola, Member of the Management Board - Director of Retail Domain of Rosbank.