Rosbank brought the experts together on Field Collection v.2.0
- 21 January
The round-table conference «Field Collection v. 2.0» organized by Recovery Department was held in the Head Office of Rosbank. The managers and representatives of regional debt collection services of the Societe Generale Group banks in Russia, major retail banks and leading collection agencies took part in the conference.
The first part was dedicated to the market current state and the future of collection in regional network. The audience was especially interested in the discussions on work with mortgage auto portfolio and the key techniques of recovery efficiency increasing. Royal Motors Company and a representative of the largest electronic platform Auto.ru alongside with a member of the Yandex Group also shared their experience in tax support.
Moreover, the representatives of Rosbank, Magenta Technology and MobiSharks Kokoc Group discussed the pilot projects aimed on searching of new channels and ideas in order to receive clients’ data as well as the prospects for these processes.
The lively and open discussion was also held in the groups “Format of divisions, profile and motivation of employees” and “Technological FIELD Collection”. The experts discussed with colleagues the exit penalty and evaluated the prospects for the development of regional penalties through automatization and smart use of modern technologies.