“Rosbank Dom” carried out the first out-of-office mortgage deal
- 13 April
“Rosbank Dom” carried out the first out-of-office mortgage deal successfully. The signing of credit agreement and the transfer of borrowed funds happened without client’s attendance of the bank office.
While preparing the client for the deal, the possibility of taking the necessary measures in an off-site format was agreed upon, taking into account the safety for the health of all participants.
After that, an employee of “Rosbank Dom” explained all the necessary details that are important for both the client and the Bank to sign documents and agreed on a convenient time and place for the borrower to meet in a phone conversation.
The client checked and signed the documents prepared in advance by “Rosbank Dom” employees at the appointed place, after which they were uploaded to the Bank's information system for final validation. After its successful completion, the loan was transferred to the borrower's current account with the issuance of a letter of credit.
After the electronic registration of the claim, the letter of credit will be opened and the funds will be credited to the seller's account.
"It is important for us to make the process of obtaining a mortgage loan as convenient as possible for borrowers. In the current conditions, carrying out a mortgage transaction without leaving home becomes especially relevant, and we are glad that “Rosbank Dom” clients have this opportunity, " Denis Kovalev, Head of “Rosbank Dom”.