Rosbank joined the standard for misselling prevention
- 20 August
Rosbank was one of the first that joined the service delivery standard for credit organizations-members of The Association “Russia” that act as representatives of non-credit financial organizations (NFO). The standard was adopted at the beginning of 2019 and was aimed at the prevention of a unfair practice of the sales of financial products and services without offering full, transparent and clear information on the terms and price for some service or product and on the risks (misselling).
The abiding of the standard by the players of financial market will raise the level of financial openness of a Russian financial sector; it will stimulate the growth of financial literacy of NFO customers and, consequently, the life quality of Russian citizens.
“Rosbank offers a broad range of financial and non-financial products to its customers, including insurance and investments. We stick to the strict rules of sales that comply with high standards of Societe Generale Group which we are a part of”, Damien Leclercq, Director of Retail Products and Marketing Department.