Rosbank opened an office of a new format in Krasnodar
- 28 December
The grand opening of the new operational office of Rosbank at 129, Budennogo St. took place in Krasnodar. The event was held online on the Zoom platform with a host, an official ribbon-cutting ceremony, a quiz and gifts, with beautiful sounds of saxophone on the background.
The concept of the new branch is based on the principle of "one shop – one stop", which makes it possible to perform all client operations by one manager, including working with cash. The office is equipped with tablets, with the help of which clients, with the professional help of the bank's employees, can conduct various operations in Rosbank Online app, as well as leave feedback or suggestions for improving the work of the bank.
The premises offer comfortable client and waiting areas. ATMs with cash-in function are available 24/7, clients can use free access to the Wi-Fi network and USB chargers. All elements of the new office are designed to meet the needs of clients with disabilities.
The office is located in a developing area of the city. Here you can open a payroll account or an account to manage funds, take a loan, issue a credit card or place funds on deposit. A wide range of transaction services of Rosbank is convenient for both individuals and legal entities. It allows you to make money transfers, currency exchange and connect to remote banking services. In the office of Rosbank, you can also originate and conduct mortgage loans, apply for a car loan.
"We are opening a new office in an unusual online format, because we care about the health of our clients and adapt to today's realities, but at the same time we want to make a small celebration to be closer to clients. This outlet in the very center of the city is the fifth one of Rosbank in Krasnodar. We strive to improve the level of service, anticipating the requests and expectations of our clients. And this office is a perfect example of combining the latest digital technologies and a personal approach to service", Susanna Podmazova, Director of Rosbank regional office in Krasnodar.
Improving the structure of the regional network is one of the objectives of Rosbank development plan, which has been implemented over the past four years. Changes in the network are aimed at efficient use of resources and maximum utilization of all the bank channels of interaction with target clients. In particular, the bank is increasing the potential of its presence in those regions where it sees prospects for business development.