Rosbank summed up the results of the VIP-service business direction in 2017
- 13 April
In 2017 Rosbank VIP-service business direction got its own name – Rosbank L’Hermitage Private Banking. It was preceded by a large amount of work on the strengthening of the team, expanding of a product offer and reorientation of the whole bank that now orients to the modern technologies, digitalization and innovation.
As a result, total amount of finance of VIP clients in the management of L’Hermitage Private Banking in 2017 increased by 18% and reached 111 billion rubles that amounted 17% of all Rosbank liabilities and 44% of all the liabilities of individuals. VIP clients’ amount of finance that is allocated in investment products increased by 2,3 times and amounted 9,3 billion rubles. L’Hermitage Private Banking client base increased by 25% in 2017.
Last year L’Hermitage clients also got an access to foreign share trading and a new service line on investment life insurance. Investnment life insurance combines client interests on the security of invested funds and profiting with the help of the bank solutions on the wide range of strategies, that are based on the expertise of Societe Generale Group, that got a number of awards in the sphere of VIP service: “Outstanding Private Bank in Western Europe” of Private Banker International edition;”Best Wealth Planning Team” of WealthBriefing edition.
Deputy Chairman. Management and development of services to wealthy customers
The main result of 2017 is, definitely, the birth of Rosbank L’Hermitage Private Banking. L’Hermitage is aimed at the future, we try to attract a new client audience, a younger, more dynamic one, the makers of a “new wealth”. No doubt, it’s a new impulse for business. However we infinitely appreciate trustworthy relationship with our client audience. Financial results tell us that we manage to combine both approaches and we will continue to move in the same direction.
L’Hermitage Private Banking also became a silver prize winner of an annual award in the sphere of innovation and achievements in the financial sector called “Financial sphere” in the “Banks and payment systems” section in the nomination “Russian Private”. The winner was elected by the members of Supervisory Council of the award, which includes financial experts and journalists, via secret voting.