“Russia is one of the world innovation centers in financial sector”, Ilya Polyakov, CEO of Rosbank
- 10 October
Ilya Polyakov, CEO of Rosbank took part in the plenary discussion “Immersive fintech: personal experience or its illusion?” on the forum of financial technologies FINOPOLIS-2019.
While answering the question of Olga Skorobogatova, First Deputy Chairman of the Bank of Russia, on the difference in the approach to the development of banking technologies in Europe and in Russia, Ilya Polyakov noticed that Russia is one of the world innovation centers in financial sector and a leader in fintech.
“There is a very short cycle for the adaptation of new technologies, solutions and the creation of new products services and business models based on them here in Russia. We adapt the experience of both Europe and Asia very fast and we are moving ahead Europe in the delivery rate significantly. Societe Generale Group is in search for new segments and products for the customers of digital age on different regional markets.
Societe Generale Group takes into account the best practices of all the subsidiaries on local markets. In particular, we are discussing the possibility to create a UX (user experience) competence center for the Group in Russia,” Ilya Polyakov noticed during his speech.
The top-managers of PJSC Sberbank, JSC UniCredit Bank, JSC “Alfa Bank”, Visa, WeChat Pay and Huawei took part in the discussion.
Among all, the participants discussed the issues of customer loyalty , the experience in the launch of personalized products, the usage of platform solutions and the relevance of customer loyalty in an open ecosystem.