News

05.12.2017

Technical works in the Internet bank and mobile bank

Dear Clients,

In connection with technical maintenance works on updating information systems, some of the operations in the Internet bank and mobile bank may be unavailable or delayed.

CONTACT-CENTER

Tel. 8 800 200 54 34 (free of charge in the regions where the Rosbank is present), as well as a short number *5434 (free of charge from all mobile phones in the regions where Rosbank is present)

In the contact center you can:

  • get detailed consultation regarding your accounts, cards, loans, deposits. Employees on the phone will provide all the details that you would see in the online banking and mobile application.
  • change the characteristic of the main account,
  • order an urgent reissue of the card,
  • activate the bank card,
  • manage the parameters of 3 DS and SMS-services.

ATMs

At Rosbank ATMs you can:

  • withdraw funds from the account,
  • make monthly payments on loans in Rosbank cash-in ATMs,

To repay Rusfinance Bank and DeltaCredit loans, use the service "Loan Repayment" at Rosbank ATMs.

  • deposit money to Rosbank credit card. To do this, use the service "Depositing funds" in the Rosbank ATMs, the transfer of funds is conducted online.

In order to choose a convenient ATM, call the contact center or follow the link: https://www.rosbank.ru/en/atms/

WEB-SITE

To transfer your funds from card to card (credit or debit), you can use the online service on the bank's website: https://www.rosbank.ru/ru/persons/cards/p2p.php

OFFICES

We are always glad to see you at Rosbank offices and conduct all the necessary financial operations for you.

You can find a convenient office by following the link: https://www.rosbank.ru/ru/offices/

Our specialists are doing everything possible to restore the work in the nearest future and make our Internet bank and mobile application more convenient for you.

For more information, please address to the Contact Center at tel. 8 800 200 54 34 (free of charge in the regions where the bank is present), as well as a short number *5434 (free of charge from all mobile phones in the regions where Rosbank is present).

We apologize for the temporary inconvenience.

Sincerely, Rosbank

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